Terms and conditions

1. General Provisions

1.1. The online store artmandre.com (hereinafter referred to as the Seller) operates in accordance with the artmandre.com Terms and Conditions of Sale (hereinafter referred to as the Terms).
1.2. Before registering, customers must familiarize themselves with the Terms.
1.3. A user who registers and places an order becomes a customer of the store (hereinafter referred to as the Customer) and assumes the rights and obligations outlined in the Terms.
1.4. The Seller reserves the right to restrict a Customer’s rights or revoke their registration at any time if they fail to comply with the Terms.
1.5. In accordance with the laws of the Republic of Lithuania, the Seller has the right to modify, amend, or supplement the Terms at any time without prior notice to the Customer. The updated Terms take effect from the date they are published in the Store. Orders placed before any changes to the Terms will be processed according to the Terms in effect at the time of purchase.
1.6. The Seller is not responsible for and does not compensate the Customer for any damages resulting from failure to comply with the conditions set forth in the Terms.

2. Customer Personal Data

2.1. Customers can place orders in the online store in two ways:
2.1.1. By registering on artmandre.com and providing the required registration details.
2.1.2. By placing an order without registering.
2.2. When placing an order through either of the methods described in Section 2.1, the Customer must provide the necessary personal details to ensure proper order fulfillment. These details include the Customer’s full name, delivery address, phone number, and email address.
2.3. By placing an order, the Customer agrees that the Seller has the right to process their personal data for the purposes specified in these Terms.
2.4. The Customer is responsible for keeping their login credentials secure and must not disclose them to any third party.
2.5. The Seller commits to maintaining the confidentiality of the Customer’s personal data and order-related information. Such information will only be shared with the Seller’s partners involved in order fulfillment, including delivery and other related services. In all other cases, the Customer’s data will only be disclosed when required by law or with the Customer’s explicit written consent.
2.6. The Seller guarantees the protection of the Customer’s personal data in accordance with the applicable laws of the Republic of Lithuania.

3. Ordering, Pricing, and Payment

3.1. Customers can shop on artmandre.com 24/7, any day of the week.
3.2. The purchase agreement comes into effect when the Customer clicks the “Pay” button and the Seller confirms the order by sending a confirmation email to the Customer’s provided email address.
3.3. The agreement is considered fulfilled once the Customer has completed the payment and received the ordered items.
3.4. A new purchase agreement is created each time an order is placed.
3.5. The prices displayed in the online store and on the final order confirmation are the final prices, with no additional fees applied.
3.6. Customers can choose from the following payment methods to complete their purchase:
3.6.1. Online payment services via secure payment processing partners:
Stripe – a secure online payment processing system that accepts credit and debit card payments.
PayPal – a widely used online payment platform.

4. Production Time

4.1. Once an order is placed and payment is received, production takes 1 to 4 business days.
4.2. Orders are shipped to the Customer only after they have been produced.

5. Shipping Terms

5.1. We offer free shipping on all orders of €69 or more placed at artmandre.com.
5.2. Orders are accepted daily, but processing and shipping take place only on business days.

6. Returns & Warranty

6.1. If you change your mind, you may return your poster or canvas print within 14 days of receiving your order. Please contact us before sending anything back. You can request a refund or choose another artwork instead. As our prints are made to order, we kindly ask you to choose carefully.
6.2. To request a return or report an issue with your order, please contact us with your full name and order number. We will review your request and respond within 3 business days. Return shipping costs are the customer’s responsibility, unless the artwork arrives damaged or you receive the wrong item.
6.3. Colours may appear slightly different depending on your screen settings. Small variations may also occur due to the printing process and materials used. These differences do not affect your rights if the artwork arrives damaged, has a defect or does not match its description.
6.4. We are not responsible for damage caused by improper use, handling or storage after delivery.

7. Additional Terms

7.1. All content on artmandre.com, including images, animations, graphics, and videos, is the exclusive property of MB Art Mandre. Any use of this content without prior written permission from MB Art Mandre is strictly prohibited.